*Shipping is included on orders delivered to specific cities in the Greater Toronto Area.
For shipping to be included on these orders, they must be $75.00 (CDN) before taxes. All other orders will be charged shipping. We are proud to have excellent shipping rates from our preferred couriers (Canpar, Rabbex, and DHL), making shipping across North America and the world cost-effective and efficient!
Free shipping on orders over $75.00 pre-tax is available for:
- Central GTA: Toronto, Scarborough, Etobicoke, Rexdale, North York, Downsview
- West GTA: Mississauga, Brampton, Burlington, Oakville, Hamilton, Stoney Creek, Grimsby, Thorold, St. Catharines, Welland, Niagara On-The-Lake, Niagara Falls, Kitchener, Waterloo, Cambridge, Guelph, Milton
- North GTA: Woodbridge, Concord, Thornhill, Richmond Hill, Aurora, King City, Newmarket, Barrie, Orillia, Markham
- East GTA: Brooklin, Oshawa, Ajax, Whitby , Pickering
Q: How long does shipping take?
A: Shipping can range from next-day service (for most locations in Ontario) to 3-5 business days for the rest of Canada. Shipping cross-border (e.g. into the United States) takes an average of 5-7 business days. Please call for the most accurate shipping time estimates!
Q: I placed my order today. When can I expect my shipment?
A: If your order is for products we manufacture (e.g. thermal labels or colour-code labels), items are typically in stock and will ship on the day of ordering. For this to happen, orders must be placed before 2 pm EST to be shipped out with that day's deliveries. For products that need to be ordered in (e.g. some OEM printer toners), please allow 1-3 business days for our receipt of the product. At that point, your order will be shipped out! For specialty items such as shelving units, please call in for more information on shipping and installation.
Q: Is express or same-day shipping available?
A: Yes, express or same-day shipping is available to certain locations in Ontario. This will be at an additional charge to our standard shipping rates. Please call for more information if you require express shipping services!